Service Engineer

• To delivery of service product (Start-up, Maintenance, and Optimization) with excellent follow at customers premises where necessary
• Tool Maintenance and Software Support
• Primary responsibilities will include routine maintenance of the production tools listed in the contract
• Provide comprehensive software support, including troubleshooting and updates for ToolsTalk 2, ToolsNet 8, and QA Supervisor.
• Closely integrated into customer maintenance team, addressing any tool breakdowns promptly to minimize production downtime.
• Continue to provide daily onsite support from 8 am to 4 pm weekdays ensuring that our production tools are in optimal operating condition.
• Work closely with in-house team, sharing his expertise to enhance the efficiency and productivity of our tool-related processes.
• Identify and source spare parts and consumables required for the repair of tools
• Carry out calibration, testing and certification of all Atlas Copco power tool products, according to standard procedures
• Determine and undertake all necessary preventative maintenance on all power tool products
• Generate technical reports on service provided at site
• Carry out pre delivery testing and inspection of tools as appropriate prior to delivery / site installation
• Incorporate Flexible attitude to working out of normal as and when required
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Experience requirements

• Good engineering skills, with at least 3 years’ experience in an Engineering environment
• Ability to build strong and effective working relationships with both customers and colleagues
• Ability to work individually and as part of a team
• Self-motivated and a high degree of flexibility.

Knowledge

• Good command of English language both oral and written
• Full computer literacy (Excel, Word, Power Point) and preferably conversation with MS Office 365

Personality requirements

• Good team player,
• Strong communication and interpersonal relation skills,
• Ability to manage conflicts,
• Good presentation skills,
• Ability to influence and convince others,
• Self-motivated,
• Proactive, Goal-oriented,
• Sharp-minded, Self-directed

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

This role requires you to work on-site at  Australia, Queensland

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