MVI Inside sales

Passionate people create exceptional things

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

Join us on our journey for a better tomorrow.

The Role

Duties and responsibilities include, but are not limited to:

• Support, co-ordinate and pre-sales process, including the quotation, bidding documents, bidding deposit and etc.
• Check contract together with credit controller, logistic dept. and other relevant teams/departments according to company’s policy.
• Prepare for, book, maintain and follow orders, including pre-payments before delivery and invoicing, as defined in IMS/ ISIS.
• Be responsible for purchasing order to the internal & external vendors, arranging the pre-payment & delivery & invoices, pushing the delivery time, etc.
• Progress of orders, check and push the pre-payment, lead time and goods delivery.
• Update and follow up ISIS, ITBA CC PR database, ITBA Goods return and replacement database and other relevant databases.
• Handle claims, investigate and take appropriate action including arranging the return of faulty or damaged items and follow up credit notes.
• Order related cost entry and payment, including agent fee, freight and etc.
• As a contact window with sales, collaborate with internal departments and service branches (purchase, project department/ACA, service, and logistics, RDC, PTD) to expedite customer orders on time and make the business run smoothly.
• Support the sales man in sales administration work.
• Answer customer telephone queries/ e-mail with respect to orders, deliveries

What you can expect from us? 

A friendly, family-like atmosphere.
Plenty of opportunities to grow and develop.
A culture known for respectful interaction, ethical behavior and integrity.
Potential to see your ideas realized and to make an impact.
New challenges and new things to learn every day.
Access to global job opportunities, as part of the Atlas Copco Group.

What we expect of you? 

Education                      

• College degree

Experience                    

• 3+ years experience in an administration position in industrial product manufacturers or trading company

Knowledge                    

• Sound knowledge on SAP system, SAP logistic and order process module experience are considered as advantages

Skill:                                

• Strong PC skills and excellent on Excel;
• Strong data analysis skill;

Language                      

• Good English skill both in written and speaking

Attributes                      

• Customer focus         
• Proactive             
• Analytical
• Problem solving
• Teamwork

Behaviors                     

• Urgency       
• Detail focused    
• Patient
• Good telephone manner

City
Shanghai

Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.